This Privacy Policy defines the procedure for collecting, using, storing, and protecting information obtained by the SpbWMCasher internet service (hereinafter referred to as the “Service”) from users when using the website https://spbwmcasher.ru and the Service’s services. By continuing to use the SpbWMCasher website and services, the user confirms their consent to the terms of this Policy.
1. General Provisions
SpbWMCasher respects the user’s right to privacy and takes all reasonable measures to protect personal information. Data processing is carried out solely to the extent necessary for the provision of services and compliance with security requirements.
2. Collected Data
Within the framework of the Service’s operations, the following data may be processed:
— last name, first name, patronymic;
— phone number;
— email address;
— bank details (bank account number, bank card number);
— wallet address on the blockchain network;
— passport details;
— photo/video of the User, including with an identity document;
— details provided when creating an exchange request;
— data provided during AML/KYC checks (in prescribed cases);
— technical information: IP address, browser type, cookies data.
The Service does not collect personal data unrelated to the provision of services.
3. Purposes of Data Processing
Collected data is used solely for:
— processing exchange requests;
— fulfilling obligations to the user;
— communicating with the user regarding requests and service matters;
— ensuring transaction security;
— complying with AML/KYC requirements;
— improving the Service’s operations.
Personal data is not used for advertising purposes and is not used for user profiling.
4. Transfer of Data to Third Parties
SpbWMCasher does not transfer personal data to third parties, except in the following cases:
— upon request from authorized state authorities;
— upon request from payment systems and banks as part of transaction processing;
— as part of AML/KYC procedures, to analytical service providers (Chainalysis, Crystal, AML Bot, CoinKYT, GetBlock, Match Systems, Shard, WamlApp, and others);
— in other cases provided for by law.
Data transfer is carried out strictly on lawful grounds.
5. Storage and Protection of Information
Processing of personal data means collection, recording, systematization, accumulation, storage, updating, use, anonymization, blocking, deletion, and destruction of data. Processing is carried out both with and without the use of automation tools.
The Service applies technical and organizational measures to protect data from unauthorized access, loss, alteration, or disclosure. Data is stored no longer than necessary for the purposes of its processing, unless otherwise provided by law.
6. AML/KYC
In certain cases, the Service may request additional data as part of AML/KYC procedures, including: identity documents, proof of source of funds, and other materials. Processing of such data is carried out in accordance with the AML/KYC Policy posted on the Service’s website.
7. Cookies and Third-Party Services
The SpbWMCasher website may use cookies and third-party services (including an online chat) for the proper functioning of the website and to improve the user experience. The user has the right to restrict the use of cookies in their browser settings.
8. User Rights
The user has the right to:
— receive information about the processing of their personal data;
— request clarification, updating, or correction of the provided data;
— contact support with any questions related to privacy.
9. Changes to the Policy
The Service has the right to make changes to this Policy without prior notice to users. The current version of the Privacy Policy is always available on the SpbWMCasher website at https://spbwmcasher.ru/privacy/.
10. Contact Information
For any questions related to the processing and protection of personal data, the user may contact the Service’s support team via the contacts listed on the website https://spbwmcasher.ru.
